Loyalty Program Rewards & FAQs

HOW IT WORKS

EARN!

It's easy to earn points. Simply become a “Subscribe & Save” or “Executive Club” member and each monthly purchase adds to your point total! You can also subscribe to our newsletter, and follow us on social media for even more points!

STACK!

Stack your points and claim bigger and better rewards! From exclusive items to RESHOEVN8R staples we want to reward you for being a loyal partner to the brand.

CLEAN!

Now to the good part... When you have stacked enough points, you can redeem them to claim Superior Shoe Care and Sneaker Cleaning Products from RESHOEVN8R, money off vouchers, and even more exclusive products to come…

FAQs

How do I qualify and start earning points?

Reshoevn8r Rewards is available to “Subscribe & Save” and “Executive Club Members” join here and start earning points and getting rewarded!

How do I redeem my points?

You can claim your RESHOEVN8R Rewards here in the Portal. Your available rewards will appear under the “Rewards” Section. Once you click “Get reward”, your voucher will be redeemed and will provide you with a code to apply at checkout to redeem your offer.

How do I view my point balance?

Your point balance is on every page in the top bar.

Will my points expire?

Your points will expire 6 months after your last order date

Is there a limit to the number of points I can earn?

Nope, earn as many as you can and go for the big rewards!

What do the 'approved', 'pending' and 'canceled' statuses mean?

Approved: These points can be redeemed on rewards immediately 

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals 

Canceled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to canceled)

I completed an activity but didn't earn points!

It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points during checkout?

Not directly - please redeem your points for a voucher which can then be applied during checkout.

What happens if I cancel my subscription products?

RESHOEVN8R Rewards were created exclusively for “Subscribe & Save” as well as “Executive Club” members. If you decide to cancel your plan you will be un-enrolled and you will lose any points you have accrued. We suggest “Swapping” your monthly product or “Skipping a month” first if you need some time to think it over.

What happens if I leave and decide to join again?

You will be re-enrolled. However, your point total will begin from zero.

Where can I report a problem or give feedback?

Please contact us through chat or members@reshoevn8r.com.

What happens if I return an item that I used loyalty points to purchase?

If one item is purchased with loyalty points, the points will be refunded to your account along with any funds, if necessary. If multiple items are purchased, the loyalty points will be spread evenly throughout the order and the correlating points will be refunded according to what item/items were returned

Loyalty Points Terms

“Subscribe and Save” and “Executive Club” Members will be automatically entered into the RESHOEVN8R Rewards program once they create a RESHOEVN8R account and place their first order. Further, by becoming a subscription member, each customer agrees to release and hold harmless RESHOEVN8R, its licensees, affiliates, subsidiaries, merchant partners, advertising and promotion agencies and their respective directors, officers, employees, representatives and agents from any and all liability for any injuries, loss or damage of any kind to person, including death, and property, arising in whole or in part, directly or indirectly, from acceptance, use or misuse of the loyalty discounts or participation in any RESHOEVN8R Rewards program  related activity. The RESHOEVN8R Rewards program is void where prohibited by law. RESHOEVN8R  reserves the right, at its sole discretion, to disqualify any individual it finds, in its sole discretion, to be tampering with the entry process or the operation of the RESHOEVN8R Rewards program ; to be in violation of the Conditions of Use of the website, to be acting in violation of the sites Policies and Procedures; or to be acting in disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. Any use of robotic, automatic, macro, programmed or like entry, methods will void all such entries by such methods. In the event of a dispute as to entries submitted by multiple users having the same e-mail account, the authorized subscriber of the e-mail account used to enter the Loyalty scheme at the actual time of entry will be deemed to be the user and must comply with these rules. Authorized account subscriber is deemed to be the natural person who is assigned an e-mail address by an Internet access provider, online service provider or other organization, which is responsible for assigning e-mail, addresses or the domain associated with the submitted e-mail address.  RESHOEVN8R will prosecute any fraudulent activities to the full extent of the law. By participating in the RESHOEVN8R Rewards program , you are agreeing to  RESHOEVN8R’s terms. Please also refer to our Privacy Policy for information about how we use your personal information in relation to the RESHOEVN8R Rewards program. 

RESHOEVN8R Rewards Eligibility:  RESHOEVN8R reserves the right at its sole discretion to modify, suspend or cancel the RESHOEVN8R Rewards program, without notice for any conduct that we, in our sole discretion, believe is in violation of acceptable usage of the RESHOEVN8R Rewards program. We also reserve the right to revoke reward points if we feel the participant has tried to abuse the RESHOEVN8R Rewards program in any way.